Vehicle: 2006 Dodge Sprinter van had been sitting with a dead transmission for 1.5 years. I personally towed the van to another local transmission shop for a diagnostic estimate for $145 (later found out Mr. Transmission's diagnostic would have been under $60). The repair estimate at the competitor's location STARTED at $3500 and added extras for the unknown. Not feeling comfortable with that location, for a variety of reasons, I had the van towed to Danny at Mr. Transmission's location on Austin Hwy in San Antonio, TX. I was received in a personal and professional manner...a handshake, eye contact, respect, conversational, and made me feel like a valued customer. Danny worked me into their schedule, got me a quick estimate of a range between $1800 for a basic rebuilt, and $2800 for a major overhaul. The 3 weeks they had the van (working me into their busy schedule and had a few set backs with vendor supplied parts), Danny kept me informed of the progress, allowed me to personally see the defective parts on the work bench after the transmission was removed, and informed me of a defective part from the manufacturer that required them to remove the transmission from the van a SECOND time at no additional cost to me. I could go on with more details of the rebuild, but long story short, Danny (and Rob) are two great guys and I am excited to have the Sprinter van back and the transmission is working like brand new. The total cost of my transmission overhaul (including a dealer item only copper tubing needed to compete the overhaul and approved by me prior to install) was $3000, including tax and shop supplies. I HIGHLY recommend Mr. Transmission and Danny for any and all of your transmission repair needs. I voluntarily share my experience and I'm honored to write this review for Mr. Transmission. I am one "happy camper" dude. Ray Mc Bulverde, TX
Thank you for the review Raymond! We appreciate your feedback and are happy we could get your vehicle back in road ready condition!
- Mr. Transmission - San Antonio